Processing time
The time we need to prepare an order for dispatch varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
I gladly accept returns
Contact ua within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Contact ua within: 14 days of delivery
Dispatch items back within: 30 days of delivery
We don't accept exchanges
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders
- Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Wholesale availability
Please contact us at [email protected] for wholesale enquiries.
WARNING: CHOKING HAZARD
Clingz are not suitable for children under 3 years. Please supervise young children at all times when they are using Clingz.